At The Kensington, all rates include these services:
- 24-hour security and professional staff
- A lovely suite with private bathroom
- Three delicious meals plus snacks every day, with menu choices at every meal
- Weekly housekeeping & linen services
- Utilities, Cable TV and maintenance service
- Scheduled local transportation, seven days a week
- Family Traditions events
- Full activity program, including evenings and weekends
- Basic health care, including wellness checks, on-site nurse consultations and help with scheduling appointments
- In addition to the services listed above, those living in Licensed Basic Care may receive help with medications, bathing, staff reminder, personal laundry service, wheelchair assistance, and incontinence care as needed
- In addition to the services listed above, those living in Licensed Assisted Living may receive medication assistance, personal laundry service, morning and evening cares, and bath assistance for individual, per-service fees.
Special services include trial or respite stays, furnished guest rooms, and guest dining. Pets are accepted as long as they are well cared for.

Monthly rates also include these amenities:
- Comfortable living areas, gracious dining room and private party room
- Neighborhood lounge and kitchenette on every floor
- Chapel
- Landscaped courtyard with patio & gazebo
- Resource center with WebTV
- Beauty/barber salon
- Health office
- Family game room